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Frequently Asked Questions
What regions in the Gulf do you deliver to?
We deliver across all GCC countries including UAE, Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain. Free shipping is available on orders above AED 200.
What makes your wellness products different?
We curate only premium international wellness brands that prioritize scientific research, quality ingredients, and proven results. Each product undergoes rigorous selection for efficacy and safety.
How do you ensure product authenticity?
We source directly from authorized international distributors and brand partners. Every product comes with proper import documentation and manufacturer guarantees.
What wellness categories do you cover?
We offer comprehensive wellness solutions including nutritional supplements, fitness nutrition, mental wellness, personal care, and lifestyle products from trusted global brands.
Do you provide ingredient transparency?
Absolutely. Each product listing includes complete ingredient information, usage instructions, and certifications. Our wellness experts can provide additional guidance if needed.
How long does shipping take within the Gulf?
Standard delivery takes 3-5 business days across GCC countries. Express shipping (1-2 days) is available for major cities. You'll receive tracking information once your order ships.
Can I get personalized wellness recommendations?
Our wellness consultants are available to provide personalized product recommendations based on your health goals and lifestyle. Book a free consultation through our website.
What's your return policy for wellness products?
We accept returns within 14 days for unopened products in original packaging. Due to health regulations, opened supplements and personal care items cannot be returned.
Do you offer corporate wellness programs?
Yes, we provide customized corporate wellness solutions including bulk orders, employee wellness packages, and workplace wellness programs for companies across the Gulf region.